FAQ's

Shipping info:

All orders are packed and taken to a USPS facility within the same day that the order is received; if placed before 4:00pm eastern time. If your order is received after 4:00pm eastern time, then your order will be processed on the next business day. You will receive a confirmation email by USPS once all information has been updated.

Please be mindful of holidays, weekends, or other issues that may cause a delay in your shipment.

Fro Treats Hair Bows for Children, LLC is not responsible for:

  • Incorrect addresses
  • Lost or damaged packages during transit

Fees associated with customs:

Fro Treats Hair Bows for Children, LLC is not responsible for any charges due to customs. Buyers are responsible for any customs and imported taxes that may apply. Fro Treats will not be responsible for any delays due to customs.

 

Returns/Exchanges:

Due to the nature of products sold, Fro Treats does not accept returns or exchanges. However, please contact me if you have any issues with your order via email at frotreatbows@gmail.com

 

Sold out item(s)/Restock:

Monthly bows will not be restocked once they are sold out. All other bows that are sold out may not be restocked for weeks or at all. This is due to the vendor I order materials from; as they may not print more of the fabric that was previously used. However, I will try to create similar products. Thank you for your understanding.

 

About the Bows:

Fro Treats bows are attached to a soft, black nylon band. The band allows for you to slide the bow over any hairstyle your daughter may have.

The nylon band is very stretchy and will fit any age; from newborn to adults. You can also use the band ads hair tie!

Some bows are hand tied without any glue used. Thus, if they are pulled they may come undone. If this happens, please feel free to reach out to me via email at frotreatbows@gmail.com and I will help you.

Other Important Info:

All bows come with a very small stainless-steel tag sewn on to it, that has the words “Fro Treats” etched on it. Please monitor small children while they are wearing hair bows, as small parts can be hazardous. Never allow a sleeping child to continue to wear their bow.

Custom Orders:

I do not make any custom orders or prints. All bows are pre-made and then uploaded to the website. However, there may be times when I will be open to this. I will send a notification via all Fro Treats social media platforms.

 

*Fro Treats Logo is owned by Fro Treats Hair Bows for Children, LLC, please do not copy.